Author Topic: Can't Connect to Activation Server  (Read 502 times)

Offline vasvas

  • BeerSmith New Brewer
  • *
  • Posts: 2
  • BeerSmith 2 Rocks!
Can't Connect to Activation Server
« on: November 25, 2019, 05:32:20 AM »
Hi !

I am a user of Beersmith with Gold license.
I realised that the online features of the program didn't worked and the Cloud was "offline".
In order to solve the issue I tried to unistall and re-install the program. Now I get the following message:

Can't Connect to Activation Server
The activation server at https://BeerSmithRecipes.com could not be reached.
Check that your Antivirus and Firewall software is not blocking BeerSmith as well as your internet connection and try again using the Help->Activate selection.


I've made a rule in windows firewall to allow all traffic from beersmith, I also disabled Malwarebytes but was unsuccessful.
Netlimiter software reports that Beersmith does not make any outbound connection attempt at all. Also reports that Beersmith was connected to IP Address 198.20.65.230 Port: 443 (https) back in 25/9/2019 Hostname: server5.grapesmith.com.

I am using windows 10. Also Onedrive that messed a little bit the location of My Documents folder.

Please help !

Cheers !
Vassilis

Offline vasvas

  • BeerSmith New Brewer
  • *
  • Posts: 2
  • BeerSmith 2 Rocks!
Re: Can't Connect to Activation Server
« Reply #1 on: November 28, 2019, 12:42:47 AM »
Fixed by uninstalling, deleting folder C:\Users\Username\AppData\Roaming\BeerSmith3 and reinstall.