• Welcome to the new forum! We upgraded our forum software with a host of new boards, capabilities and features. It is also more secure.
    Jump in and join the conversation! You can learn more about the upgrade and new features here.

Trouble receiving code to either create Cloud account or reset password

tcmccormick

New Forum Member
Joined
Sep 17, 2011
Messages
1
Reaction score
0
I have not used BeerSmith in a couple years. I think I have an account for the Cloud recipes, but when I try to log in it says wrong password. When I try get a reset sent I never receive and it is not in Spam folder. I try setting up a new account, but it says email is already in use so cannot do that either.

I attached a screen shot. You can see it says an email was sent so I assume the email address is valid, but I never receive the email with the reset code.

Not sure how to get support other than this forum so hopefully this gets to someone that can help.

Thanks,
Tommy McCormick
 

Attachments

  • Login - Beer Recipe Cloud by BeerSmith.pdf
    236.7 KB · Views: 293
Tommy,
  What is your account name - I should be able to reset it for you?  Drop me an email at beersmith at beersmith.com if you don't want to post publicly.

Brad
 
Back
Top