Author Topic: Print Error  (Read 4189 times)

Offline dab

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Print Error
« on: May 12, 2017, 05:29:21 AM »
Running Mac OS 10.11.6   and BeerSmith2 2.3.12

When printing my "shopping list" I receive the following error message:/Users/DaveBittle/documents/BeerSmith2/Reports/bsxttmpx_1060854665.html:file does not exist/.

Followed by another error message:  File/Users/DaveBittle/Documents/BeerSmith2/Reports/bsxtmpx_1375117261.html couldn't be removed (error 2 No such file or directory)

In fact, when I go to print anything else, the software locks up and I'm forced to close it and reopen.

I've printed shopping lists before, so I don't know why, suddenly, I'm receiving this error message.   No recent software upgrades and, insofar as I know, no changes whatsoever.

Any Ideas?

Offline Oginme

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Re: Print Error
« Reply #1 on: May 12, 2017, 05:49:40 AM »
Yup, it is a known issue which I am sure will be fixed on the next update.

Meanwhile, you can save the shopping list as a .csv file and import it into excel or your favorite spreadsheet program and sort/change/manipulate it as you wish before printing it out.
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Offline dab

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Re: Print Error
« Reply #2 on: May 12, 2017, 06:08:13 AM »
I'm confused...I've printed previous shopping lists as recently as last month, but now I can't--what changed?

KellerBrauer

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Re: Print Error
« Reply #3 on: May 13, 2017, 06:03:22 AM »
Greetings dab - I also have this problem. It came to light with the latest update.  Brad has found the issue and told me it will be addressed with the next update.  Meantime, I followed Oginme's suggestion and exported my shopping list to a csv.  Works great!

Offline poptop

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Re: Print Error
« Reply #4 on: July 06, 2017, 09:50:58 AM »
Yep ....I have exactly the same issue ...please fix soon

Offline JohnnyR

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Re: Print Error
« Reply #5 on: December 13, 2017, 07:59:05 AM »
Yep ....I have exactly the same Male Extra issue ...please fix soon

I just got the same error. Did you guys get yours fixed?
« Last Edit: August 31, 2019, 03:48:15 AM by JohnnyR »

KellerBrauer

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Re: Print Error
« Reply #6 on: December 13, 2017, 11:05:05 AM »
Greetings - Try going to Options > Reports and put a checkmark next to Send Printouts to Default Browser on the top of the dialog box.  This work-around works for PC's, I'm not sure if it will work on Mac.  You can also export the Shopping Cart to a *.CSV file that can be read by any spreadsheet package. 

I received an e-mail from Brad a few days ago and he said the fix is in the works.  I assume it will be included in the next update.

Offline breinhold

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Re: Print Error
« Reply #7 on: October 27, 2018, 06:41:26 AM »
Any sign of a fix?  It's been a very long time and it's still a problem.