BeerSmith™ Home Brewing Forum

Brewing Topics => Brewing Discussion => Topic started by: bargoon on July 03, 2019, 06:46:08 AM

Title: Beersmith subscription
Post by: bargoon on July 03, 2019, 06:46:08 AM
Need some info.
Bought Beersmith3 when it first came out.
Got an email today saying my annual subscription renewal failed because:
"Your paypal subscription payment failed"
I didn't buy BS3 with paypal.
I'm thinking this is a scam, anyone else got an email like this? Opinions

Thanks
Title: Re: Beersmith subscription
Post by: BeerSmith on July 04, 2019, 04:11:13 PM
Hi,
  It is most likely not a scam.  You can check your license here:
    https://beersmithrecipes.com/licenses

  The most likely explanation is that you paid with a credit card originally (via paypal) but then when the renewal came due either your credit card had changed or expired. 

  You can renew from that same page above by clicking on the renew button next to your license.

Brad