BeerSmith Software > BeerSmith 2 Bugs/Support
Problems Installing or Running the program?
BeerSmith:
Hi,
I have no idea why it would run into an error - I tested it here on 3 XP machines and hundreds more are also running OK with build 40.
I can offer the following suggestion - try renaming your "Documents/BeerSmith2" directory to something else (don't delete it - just rename it) and then run the new version. This will essentially do a clean install and should come up with a new set of default data in your documents directory. If this works, you can then go back and open the Recipes.bsmx and other files as needed to copy/paste your data in.
I really don't know why this would occur.
Brad
barleypopmaker:
Can I just add I had the same error on a XP Home Edition machine. I installed the C++ 2010 Redistributable and it did not work, so maybe for the other people they did not install the 2008 version. When I installed the 2010 the error message did not go away, but once I installed the version Brad lists here, BS2 opened fine for me. So make sure you are installing the right version as suggested. What I was thinking was that the 2010 version would be backwards compatable with 2008, which I was obviously wrong about.
BeerSmith:
Thanks -
Please grab the 2008 Visual C++ runtime if you are having problems with XP:
Visual C++ 2008 runtime
Brad
EricCamper:
Just about to buy the full program and I get this also on my laptop, windows xp sp3, etc... tried the c++ and still no go... bummer
the application has failed to start because the app congif is incorrect. reinstalling the app may fix...
tried reinstalling, changing dir name... still nothing
Correction... the c++ looked like it works, it doesnt give me the error, the splash screen pops up and then freezes... this is most likely not beersmith, I think it may be some other stuff going on on this pc.... desktop is fine... great software... could use that timer soon. :-)
stblindtiger:
I'm trying to run BS Version 2 on a Windows XP Laptop, and I keep getting these error messages:
These are all the folders in the Beersmith directory (I tried adding a Documents/BeerSmith2 folder but that didn't work???):
Once I choose a folder, I get this message:
...and then this message after the initial beersmith greeting page:
...and then it does nothing after that. I cna't even open the program and I already paid the activation fee? I definitely should have done the trial prior to paying, but I liked the first version so much, I thought what could be the problem right?
Very frustrated...
I've tried uninstalling everything, and then installing it again, and I still the same errors and the program won't start???
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