BeerSmith Software > BeerSmith 2 Bugs/Support

Problems Installing or Running the program?

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BeerSmith:
Hi,
  It looks like it can't find your Documents directory. 

  - Create a new BeerSmith data directory somewhere on your hard drive (ideally under your Documents directory)
  - Try starting the program and use the "Change Documents Directory" to point to the directory you just created
  - This should solve your problem...

Brad

abcbeer:
Yesterday, software worked fine. Today, it doesn't get beyond the splash screen and gives the following error:

Problem Event Name:   APPCRASH
  Application Name:   BeerSmith2.exe
  Application Version:   0.0.0.0
  Application Timestamp:   4e036acc
  Fault Module Name:   MSVCR90.dll
  Fault Module Version:   9.0.30729.4940
  Fault Module Timestamp:   4ca2ef57
  Exception Code:   c0000005
  Exception Offset:   0003ae7a
  OS Version:   6.1.7601.2.1.0.768.3
  Locale ID:   1033
  Additional Information 1:   0a9e
  Additional Information 2:   0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:   0a9e
  Additional Information 4:   0a9e372d3b4ad19135b953a78882e789

I'm on Win 7 Home Premium SP 1

HomebrewMTB:
Hi Brad,
Thanks for the great software.  It's up and running fine on my desktop but having trouble with my laptop.  I'm having the exact same trouble as stblindtiger in the post above.  I'm sure it's related to the fact that it's my work laptop and it's setup for "My Documents" on the network.  I'm at home and trying to set it up.  I'm full admin on the machine so it's not a permissions issue.  I've tried multiple locations in the "Browse For Folder" window such as Desktop, \Program Files\BeerSmith2, C:\.  It doesn't seem to accept the new folder and is still looking for the network location.  Any other suggestions?

Thanks,
Chris

WigrichBrewer:
What I saw of the new version looks great!  However, after successfully running the trial a couple of times, it no longer opens.  I get:

wxWidgets Debug Alert
..\wx\include\wx/dynarray.h(833): assert "uiIndex < m_nCount" failed in wxBaseArrayint::item().

Call stack:
[00] free

Then an option to stop, continue or cancel, all of which result in the program not opening.

I'm running Windows 7 on a laptop.  I have no idea what this message means.

Thanks!

HomebrewMTB:

--- Quote from: HomebrewMTB on October 01, 2011, 07:53:44 AM ---Hi Brad,
Thanks for the great software.  It's up and running fine on my desktop but having trouble with my laptop.  I'm having the exact same trouble as stblindtiger in the post above.  I'm sure it's related to the fact that it's my work laptop and it's setup for "My Documents" on the network.  I'm at home and trying to set it up.  I'm full admin on the machine so it's not a permissions issue.  I've tried multiple locations in the "Browse For Folder" window such as Desktop, \Program Files\BeerSmith2, C:\.  It doesn't seem to accept the new folder and is still looking for the network location.  Any other suggestions?

Thanks,
Chris

--- End quote ---

I tried it again at work on the network and was able to resolve this issue.  However, there is still an bug since it loaded to the default location no matter what alternative location is given.

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